All orders are shipped from our network of fulfilment centres including the United States & Europe.

Once shipped, delivery is within:

• USA: it takes around 2-5 Business Days but almost 90% of our packages gets delivered earlier than the estimated delivery date.
• UK & EU: 3 - 5 Business Days
• Canada: 5 - 10 Business Days
• Australia & New Zealand: 5 - 10 Business Days
• Rest of the World: 5 - 15 Business Days

We ship all items with UPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

You will receive an email with your tracking number and the courier information after the order has been made and shipped out!
To check the status of your order, please visit our Order Tracking page.

We try to start production of all orders as soon as possible. Depending on when you order was placed, cancellation may be possible if production has not yet begun.

Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.

Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.

We'll arrange for a replacement item to be sent to you as soon as possible.

Kindly email us within 24 hours as your order has not been shipped yet and is in the production stage. Once the order has been shipped, we cannot make changes to the address.

Please email us: support@stunning.gifts quoting your order number from the confirmation email/SMS message. We'll help track down your order.

Shipping insurance is offered at checkout. It's provided by Stunning Gifts Co. and covers you in case the item is lost, stolen, or damaged in transit. To make a claim, contact our support team.

Please note - shipping insurance is non-refundable once your order has shipped.

We do our best to help ensure your item arrives as smoothly and quickly as possible, including labelling the package with all relevant information for customs authorities.

Changes to customs regulations in some countries means you may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the USA / EU.

If fees are charged by customs, they are payable by the recipient.

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store any of your credit card information and it will only be used for the purchasing of your product. Then that information will be purged.